On March 17, 2020, we shared the below communication with our customers in regards to COVID-19, and wanted to make it available to the broader community.
Minneapolis, Minnesota – During these unprecedented times, our team wanted to reach out, first and foremost, to wish you continued health and safety. In addition, we wanted to share how we are responding to the evolving COVID-19 situation through ongoing business continuity planning and our flexible approach to move forward with your penetration testing while also protecting your critical infrastructure.
NetSPI’s Business Continuity Planning
We run business continuity planning exercises regularly, and recently performed a special exercise to simulate additional work-from-home load. All systems performed well in this test and validated our resiliency in a situation where all physical NetSPI offices are closed. In addition, our Resolve™ platform is crucial to our resiliency in that it allows our team of testers and project managers to communicate seamlessly with your team ensuring you can prioritize and fix your vulnerabilities faster.
Flexibility to Protect Your Critical Infrastructure
NetSPI is extremely flexible and our testing is built to ensure we do not impact your critical infrastructure. As such, we can:
Perform off-hours testing.
Modify the configuration of our tools (tweak our systems to go lower and slower than normal).
Conduct testing in QA and dev environments for pre-production application testing.
Employee Health and Travel
The health and safety of our employees is our primary concern. We are following CDC, state, and local guidelines for our staff and office closures. As a global organization, we have always supported a strong virtual infrastructure for team collaboration.
At this time, most of our client interaction is taking place over email, phone, and video conference. We continue to focus on exceeding expectations, maintaining connectivity, and ensuring continued contact with all clients to answer questions and manage your testing needs.
NetSPI is a strong, healthy business and team. Our clients can be confident leveraging our testing expertise which will continue without interruption. You are the backbone of our business and we thank you for your continued partnership and confidence.
If you have specific questions about a project, please reach out to your sales or PMO contact. If you would like to speak directly to someone on our Executive Team, please feel free to contact me directly.
We appreciate your business and look forward to continuing to serve you.
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